Quick answer
Yes. For a known job, like a battery, a globe or an accessory install, most auto electricians can give a firm price over the phone or online if you supply your vehicle details. For a fault, such as a no-start, a warning light or a battery that keeps going flat, you’ll usually get a price for diagnosis first, then a firm quote for the repair once the cause is found. The more detail and photos you give, the more accurate the quote.
Is this a DIY job?
- Difficulty: Easy
- Time: 10 to 15 minutes to gather the details
- Tools: phone camera, notepad, your registration papers or the car’s compliance plate
- Skills: none
Why faults often need diagnosis first
The same symptom can have several causes. A car that won’t start could need a new terminal clamp, a battery, a starter motor or an immobiliser repair. A fair auto electrician won’t guess. Expect one of these:
- Fixed-price job: the work and parts are known (battery fitted, trailer plug wired, reversing camera installed).
- Diagnostic fee, then quote: a set fee or time to find the fault, then a written quote for the repair.
- Estimate with a range: a likely cost with a clear limit, and a promise to call you before going over it.
Step by step
- Write down your vehicle details. Make, model, year, engine and transmission. The VIN is on your registration papers and usually on a plate in the engine bay or at the base of the windscreen.
- Describe the problem in plain words. What happens, what doesn’t, and what you hear, see or smell.
- Say when it happens. Every time, or only sometimes? Cold or hot engine? After rain? Only when it’s been parked overnight? Intermittent faults take longer to find, so these details save time and money.
- Note any history. Recent battery change, jump start, accident, new accessories, or work done by someone else.
- Take photos. The dashboard with warning lights on (engine running if safe), any damaged or corroded parts, and any aftermarket wiring. A short video helps with noises.
- If you have codes, include them. If you’ve read fault codes with an OBD2 reader, send the exact codes. (see How do I read fault codes with an OBD2 scanner?)
- For installs, describe what you want. For example: dual battery with a DC-DC charger and where the second battery goes; brake controller with the trailer’s details; or reversing camera with or without a new screen.
- Ask the right questions. How is diagnosis charged? Is there a call-out fee? Does the price include GST? What warranty applies? Will they contact you before extra work?
- Get it in writing. A written quote protects both of you. It should list the work, parts, labour and how long the price is valid. An estimate is only a best guess, so ask to be called before the cost goes over an agreed limit.
- Compare like with like. Check each quote covers the same parts, scope and warranty.
Specs table
What to send with a quote request
| Item | Example |
|---|---|
| Vehicle | 2016 Toyota Hilux 2.8 diesel, auto |
| VIN | From rego papers or compliance plate |
| Problem | Battery goes flat after 3 days parked |
| When | Started after a new stereo was fitted last month |
| Warning lights | None (photo attached) |
| Codes | None read |
| Where the car is | Suburb or postcode; can it be driven? |
| What you want | Find and fix the drain; quote before repair |
What you’ll need
No parts to buy. If you’d like to read engine codes yourself before calling:
- OBD2 code reader
- digital multimeter (to note your battery voltage)
When to call an auto electrician
- Straight away if a red warning light is on, you smell burning, or the car is unsafe to drive. Don’t drive it to a workshop if the oil pressure, temperature or brake warning lights are on: ask about mobile service or towing. (see What should I do when a warning light or fault code comes up on my dashboard?)
- When simple checks haven’t found the fault.
- For any work involving airbags/SRS, hybrid or EV high-voltage systems, or air conditioning refrigerant.
Need an auto electrician? Find local auto electricians and mobile services in your city.
Related questions
Q: Why won’t an auto electrician give me a firm price over the phone? A: Because the same symptom can have several causes. A firm price before diagnosis would either be a guess or padded to cover the worst case. A diagnostic fee followed by a firm quote is usually fairer.
Q: Is a diagnostic fee taken off the repair price? A: Some businesses deduct it if you go ahead with the repair, others don’t. Ask before you book.
Q: How many quotes should I get? A: For a large install or an expensive repair, two or three written quotes are reasonable. For a diagnosis, it’s usually better to pick one business and let them find the fault.
Q: How much do auto electricians charge? A: Rates vary by location and job. See the researched ranges in the cost guide. (see How much do auto electricians charge in Australia?)
Sources
- NSW Government, “Consumer guarantees” – services must be provided with acceptable care and skill and deliver agreed results. https://www.nsw.gov.au/legal-and-justice/consumer-rights-and-protection/guarantees-contracts-and-warranties/consumer-guarantees (checked October 2026)
- NRMA, “What do my dashboard warning lights mean” – red warning lights need prompt action; have a technician diagnose faults. https://mynrma.com.au/cars-and-driving/car-servicing/resources/what-do-my-dashboard-warning-lights-mean (checked October 2026)
- NT Government, “Quotes and estimates” – a quote is a fixed price that becomes a contract once accepted; an estimate is not fixed; what a written quote should include; set a limit and ask to be contacted. https://nt.gov.au/law/rights/quotes-and-estimates (checked October 2026)
